Nigeria’s First Mobile Payment Cooperative Agency
Central Bank of Nigeria finally licensed 10 organizations to provide mobile payment services in Nigeria middle of August,2011.Some of the firms are Fortis MobileMoney, Afripay, GTBank and seven others. Thousands of agents are required to provide service points all across Nigeria in coming weeks to serve the customers, provide cash in / cash out, registration and customer services for estimated 52 million unbanked adult populations under and addressable adult population of 80 million.
Agents are the face of mobile financial services and will play a vital role in the emerging ecosystem in Nigeria. Ongoing trainings and capacity building events are currently on going across the Major towns , cities and it is our sincere hope that villages and underserved communities will be covered in coming weeks.
The challenge of Agency recruitment and management in Nigeria is unique because the agents in some cases may not be selling primary products or services of the licensees as the case where mobile network operators are licensed as a mobile payment providers. Agents will have to be recruited, trained, deployed and managed on a daily basis across the Nation on behalf of the Mobile money providers.
The agency cooperative though novel in Africa will help agents to develop capacity to deliver services, understand their roles and collaborate at local levels to address issues that may impact negatively against the success of their agency and in effect, the whole ecosystem.
The cooperative is in active formation in Lagos and the committees are working on ways to improve liquidity management, agency operations, risk management and agency sustainability in Nigeria.
The cooperative will be formally launched on 1st September,2011 (10am) at University of Lagos Guest and conference centre,Lagos – Nigeria. Attendance is Free but Pre – Registration is required. The following officials can be contacted for further information.
For invitations to the mobile payment agency inauguration, please contact the following:
Emmanuel Okoegwale – 08030818868
Gbemi Adenekan – 08133056350
Hafis Bello – 07068820428
Or Email: info@mobilemoneyagents.com
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Adesoji Adegbulu is the Founder of Maven Technologies Nig. Ltd (aka 9jacorp). He is a social/internet entrepreneur, business consultant, network marketer and a problem solver who loves helping people and business succeed.
I write, research, inspire, teach, empower and serve as a resource person. I am a social media enthusiast. You can connect with me on Facebook, Twitter and Google+.
